๐Ÿ‘€ Looking for insurance change- indemnity evolving to #parametric & captives, alternative risk financing. Options for insurance customers, #NewInsuranceBalance

Joined September 2018
At a haircut: >"Hello, Mr. Eleph, I see you were here last June 17. Welcome back. Still scissors cut, 1/2 of length?" >Stylist mentioned hair products, I declined, the pitch was knowledgeable. No quotas, but sincerity. >Can ins. be this way? Greet, KYC, sincere? If not, why not?
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Just have to wonder- @Enterprise If the branch located near ten auto dealers can't provide a car until four working days from today, & there are 35 daily rentals queued, but the branch ten miles down the road can-today-how is it that inventory adjustments aren't made? #wondering
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Cleaning the RV/caravan so the wife, daughters, and assorted lady relatives can meet up for a Womenโ€™s Weekend. Our not quite five foot tall, 98 lb daughter will drive. ๐Ÿ˜ณ #movetheseat
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All the Insurtech innovation and presence of AI is defeated if the weak point is eventual human involvement and there is no automated backstop when that handoff fails to meet customer expectations. #transparency #infoaccess #insurtech #innovation must facilitate analog service
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#Disappointing I'm a claim service guy, I'm a service innovation guy. I think adjusters do great stuff, service persons first, technical second. That being said, how can a progressive auto insurer allow an auto claim to pend more than nine days w/o action? #nophotoclaim please
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So your co-founder left to start his/her separate competing operation. That's OK. >No one said the arrangement was forever. >Competition's rising tide can raise all ships. >It's an opportunity to sharpen brand image- differentiation. >Your customer message can always improve
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>Opportunity for introspection- was the org's strategy built to encompass the needs of all? Should it have been? >What if the separation treads on proprietary methods? Were legal protections adequate? >What message do you have for the remaining staff? #adversityisopportunity
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A congenial chat between friends, with a little insurance thrown in.
This week on #insurTechTalk by InsurTechLA in the shadow of the tragedy of the building collapse and loss of life in Florida. I am honored to host @InsuranceEleph1. Pat, an insurance and building expert, shares his view on forensic engineering, property tโ€ฆlnkd.in/gzSSP4h
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The Surfside collapse is a warning sign for all buildings of similar design, vintage, location. >>>What an opportunity to leverage IoT devices immediately for longitudinal structural and condition data monitoring. #IoT #prevention @MCins_
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Life moment remembered- nine years ago I officiated at my oldest daughter's wedding. A hard-to-top experience.
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