A robotic account reporting on the status of slack.com. Need help? Try @SlackHQ!

Joined November 2014
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Replying to @jonathonlangel
Hey there, we'd be happy to troubleshoot any issues you are seeing. Please write to feedback@slack.com
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Oops, looks like we dropped the ball here! Despite our delayed follow up, this connectivity issue was resolved around 3:00 p.m. PDT on October 4. Our apologies for any confusion caused in the meantime. status.slack.com/2021-10/55c…
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Replying to @dimpledmess
Hi there! Sorry for any trouble you're experiencing. This issue has been resolved, but if you're unable to connect to Slack please reach out to us at feedback@slack.com so we can help!
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Replying to @confujun
Hi there! Sorry that you're still having trouble. Can you try re-loading your app to see if that gets you back up and running? It would be CMD + R on Mac, or CTRL + R on Windows. Let us know if that works!
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Replying to @marwa_aldabbagh
Hey Marwa! If you're having trouble accessing Slack, please send us a note at feedback@slack.com so we can look into it for you. πŸ™‡β€β™‚οΈ
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Replying to @culturedbuoy
Hey Soham, sorry for the inconvenience there. We're doing our best to get this sorted! If the connection issues continue, please email feedback@slack.com so we can dig into this for you. πŸ™‡β€β™‚οΈ
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Replying to @rockstar_pravin
Oh darn, we're so sorry for the trouble, could you please write to us at feedback@slack.com with a link to this chain? We'd love to take a closer look at this. πŸ”Ž
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Replying to @BBurrowsII
This is actually due to a specific issue around the mobile app. Reach out to feedback@slack.com and we can keep you updated.
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Widespread internet issues affecting multiple websites are causing connection issues to a small percentage of Slack users. We're monitoring the situation and will provide an update as soon as we have more information. status.slack.com/2021-10/55c…
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Replying to @arkamthebard
So sorry for the inconvenience! We're looking into things.
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We're aware of reports that some users may have issues connecting to Slack, and are investigating now. status.slack.com/2021-10/55c…
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Replying to @rockstar_pravin
πŸ‘‹ Hi Pravin! We're afraid you're hitting a bug that's affecting Windows. We've got this bug logged. πŸ› Apologies for any inconvenience. Thanks for bearing with us! πŸ™‡β€β™€οΈ
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Replying to @derekkinsman
Good feedback Derek! We're back now but if you still can't connect, reach out to feedback@slack.com
This issue is resolved. If you're still experiencing trouble, reload Slack on desktop or restart Slack on mobile. If you switched to Google DNS, you may keep that enabled or switch back now. Our apologies again for the disruption. status.slack.com/2021-09/06c…
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Replying to @benecryptus
How about now? Sorry for the disruption!
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Replying to @hungrypo
Can you try accessing that site now? Perhaps in an incognito/private browsing window? If that doesn't work, you can check the app store on your device.
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Replying to @prijopappy15
If you're referring to the connectivity issues, those have now been resolved. Can you please try reloading Slack on desktop (CMD/CTRL + R) or restarting the app on mobile?
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Replying to @laurenvenera
Hi Lauren! The connectivity issue is resolved now. Can you please try reloading Slack on the desktop app (CMD/CTRL + R), or restarting on mobile?
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Replying to @__Declan
It's solved now! Refresh your app and if you're still not able to connect, reach out at feedback@slack.com.
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Replying to @acecarvalho_pt
Please see @SlackAPI for the latest updates! Cmd/Ctrl + Shift + R might help.
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