@drop I am trying to return a product I ordered but after multiple attempts, I still haven’t gotten a response from your support staff. The return window is closing and I would appreciate a response with some direction. Please advise. Thank you!
1
Replying to @AmyLynnWJHL
Hi Amy Lynn, Apologies for the delay in response from our support team. We’ve got a ton of orders and CS requests right now and we’re managing holiday schedules for our team, so response times are slower than usual. We will make sure we get back to you as soon as possible.

Dec 30, 2019 · 8:26 PM UTC