@SennheiserUSA @drop Are these torn up by design? Cause my HD58X's are brand new and I just discovered this little surprise :)
1
😬 Yikes! Sorry about that! Please shoot a note over to our Community Support team for a replacement at drop.com/support.

Community Support | Drop

Join our community of passionate people to find and follow your interests in high quality mechanical keyboard & audiophile products. Discover innovative products, made possible by the collective...

drop.com
1
Well sadly a replacement isn't deemed necessary. As it "shouldn't impact performance", well.. it does, leaving them out removes as what can only be described as a static like noise. Or maybe my ears are just broken🤷‍♂️
1
Replying to @Intenzity24
Can you shoot us a DM with your order number? I'd like to follow up with our CS team to see what happened here.

Aug 10, 2021 · 3:29 PM UTC