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Replying to @Herb_bug @FocalOfficial
Hello @Herb_bug Would you mind DM'ing your order #? We'd be happy to check the warranty details.

Jan 28, 2022 · 6:47 PM UTC

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Replying to @drop @FocalOfficial
how many likes/retweets to give me the opportunity to purchase a new headband? the drivers/cans still work, even if the warranty is gonezo it'd be a shame to put these out of commission over the headband breaking