@drop yo- I got the Elven keyboard for Christmas and… the lights turn on but I’ve tried it in 3 computers, 2/3 using Windows 10, one on Windows 12, and I can’t get it to work on any. :( Drivers updated, other nonsense attempted. Suggestions?
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Replying to @Voltaireon
hey Taryn! Sorry to hear your keyboard isn't syncing. 😫Submit a support request and our team will be able to help you troubleshoot what is going on. drop.com/support

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Dec 27, 2022 · 4:00 PM UTC

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Replying to @drop
Thank you! I have submitted a support request via email and obtained the original order details. It’s so pretty but the keys don’t do anything but light up. 😭
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Ugh that is so frustrating! Fingers crossed customer support can help get you typing sooner rather than later. 🤞
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