Google have suspended Element in the Play Store without notifying us; we're reaching out to find out what's going on. Apologies for the inconvenience; in the interim there's f-droid.org/en/packages/im.v… but it's a few versions behind. We'll post updates here.
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We're still awaiting feedback. Meanwhile, if it's urgent and you're comfortable installing unsigned APKs, you can grab the latest build from our CI at buildkite.com/matrix-dot-org… (click on the Artifacts tab to see the APKs).
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Morning all. We've had contact from Google confirming that the suspension is due to abusive content somewhere on Matrix; we're working with them to explain how Element works and get the situation resolved.
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We've sent a full explanation of Element and Matrix to the Google Play Store Policy team as of 11:44 UTC and we're waiting for a response. Meanwhile we've published a blog post on the situation which we'll keep updated as it evolves: element.io/blog/element-on-g…

1:13 PM · Jan 30, 2021

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Huge apologies to everyone who is impacted by this - we're working as hard as we can on getting the app reinstated asap.
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Update: we’re still waiting for a response from Google to our explanatory mail sent ~8 hours ago. Thanks all for your patience while we get this sorted...
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Update: we just got a call from a Google VP who explained the suspension was triggered by a report of extremely abusive content accessible on the matrix.org server. Our trust & safety team had already acted on it, and the app should be reinstated shortly.
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...and the app is back: play.google.com/store/apps/d…. Huge thanks to everyone for your patience and support on this, and apologies for the inconvenience. Thanks also to Google for being transparent and apologetic once we'd established contact. Now, back to preparing for @FOSDEM!
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Replying to @element_hq
You know the internet is broken when you have to explain your chat protocol to the largest internet company in the world.
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Replying to @element_hq
Can you publish the full conversation with Google as you go? It'd be incredibly useful to have insight into how that process is going.
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Some apps get one-star reviews removed. Others gets pushed out without rhyme, reason, or recourse. Good job, @GooglePlay. 👏👏 👏
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Yup, the app store market is a duopoly that needs to be regulated.
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