Google have suspended Element in the Play Store without notifying us; we're reaching out to find out what's going on. Apologies for the inconvenience; in the interim there's f-droid.org/en/packages/im.v… but it's a few versions behind. We'll post updates here.
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We're still awaiting feedback. Meanwhile, if it's urgent and you're comfortable installing unsigned APKs, you can grab the latest build from our CI at buildkite.com/matrix-dot-org… (click on the Artifacts tab to see the APKs).
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Morning all. We've had contact from Google confirming that the suspension is due to abusive content somewhere on Matrix; we're working with them to explain how Element works and get the situation resolved.
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We've sent a full explanation of Element and Matrix to the Google Play Store Policy team as of 11:44 UTC and we're waiting for a response. Meanwhile we've published a blog post on the situation which we'll keep updated as it evolves: element.io/blog/element-on-g…
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Huge apologies to everyone who is impacted by this - we're working as hard as we can on getting the app reinstated asap.
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Update: we’re still waiting for a response from Google to our explanatory mail sent ~8 hours ago. Thanks all for your patience while we get this sorted...
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Update: we just got a call from a Google VP who explained the suspension was triggered by a report of extremely abusive content accessible on the matrix.org server. Our trust & safety team had already acted on it, and the app should be reinstated shortly.

11:46 PM · Jan 30, 2021

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...and the app is back: play.google.com/store/apps/d…. Huge thanks to everyone for your patience and support on this, and apologies for the inconvenience. Thanks also to Google for being transparent and apologetic once we'd established contact. Now, back to preparing for @FOSDEM!
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Replying to @element_hq
Did they say anything about future expectations, like if anyone posts abusive content again on the main server, they might remove the app again? Did they apologize?
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They apologised for the bad communication and timings on Google's side, and we've explained how Element & Matrix fit together, and pointed them at abuse@matrix.org to report any further moderation issues.
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Replying to @element_hq
Interesting to note the power play between a decentralised comms app and Google central.
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Replying to @element_hq
Google have shown who's boss and undermined the credibility of decentralisation based on the existing ecosystem. Self hosting and federation are part of a movement, a pushback analyst against this power. This shows that we need to go further, create a decentralised ecosystem.
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Replying to @element_hq
Lucky you, only just over 24 hours of unavailability. You're lucky you have the presence you have, most other companies would be offline for a good week or more in your situation. You should expect this to happen again though, should probably supply .apk with updater on your site
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Note that it’s not unavailability of the network, merely unavailability of one given client application on Play Store. Matrix is an open standard, and there’s more than one client application for it.
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