Business Design Lead @NTTDATA_IT | Human-centered sensemaker

Milano, Lombardia
Joined July 2016
The Miro experience for #QualitativeResearch
Replying to @harrybr
Hmmm. Yep. Zoom in to read a card, lose board context. Zoom out to get context, sort the card, zoom in. And repeat, whilst everyone else is zooming in and out on some other thing. My eyes are exhausted with focussing. My brain is exhausted with all the context loss.
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Finally managed to pinpoint how I feel about personas and illustrated the first example of a "Dynamic Self". Ready to bring this method to all together with Lennart!
Personas, long a cornerstone of user research, portray abstract, static, context-free caricatures instead of people. @emanuela_cozzi and Lennart Overkamp share a better way to shape our designs to meet real human needs. alistapart.com/article/bewar…
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Perché non assumere gli esperti del settore eventi e spettacolo per organizzare la logistica della campagna vaccini? Ottimo suggerimento @Fedez #VaccinoAntiCovid
Eventbranche zit vrijwel zonder werk en NL lijkt moeite te hebben met organisatie vaccinatie. Terwijl de wereldtop qua events in NL zit en deze sector alle ervaring heeft met uitnodigen, ticket registratie, crowd management, IT, deadlines. Zullen we verbinding maken? #TakeAction
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Emanuela Cozzi retweeted
'A return to her roots and a chance to virtually visit everyone' at #epiconference from @emanuela_cozzi in Lauria Italy. EPIC people across the globe share a video postcard and what they're looking forward to at EPIC2020. @epicpeople_org vimeo.com/459183223
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If once we believed Italy could only be a united front at world cup finals, I think we have learned something about the power of being a cohese community through this pandemic.
#Italy 🇮🇹 was the first Western country to be heavily affected by #COVID19. The government & community, across all levels, reacted strongly & turned around the trajectory of the epidemic with a series of science-based measures. This video tells the story of 🇮🇹’s experience.
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Perceptions
Replying to @ConnorWhitee
Generalizations like "Italy is much more touchy than the UK", or "The US won't be affected so much because we don't use public transport", would show different growth curves if they had any real impact. The data implies otherwise - I found that interesting.
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Emanuela Cozzi retweeted
Here's the coronavirus data, overlayed with the dates offset by the amounts shown. One of these countries is not like the rest. Everyone else will be Italy in 9-14 days time.
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Great to contribute to TTC Labs - @Facebook's initiative to promote industry dialogue and concept creation around data privacy control. @Liveworkstudio @PhilipsNL
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Emanuela Cozzi retweeted
@ideasbazaar speaks to my exasperation with the removal of emotion and sensory experience from cognitive processing or “rational” decision making: “what would our brain even be processing if it didn’t sit on a body that is sensing?” #EPIConference
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Loved how @thoy captured the feelings and created a framework to understand needs of knowledge workers: when you think for a living, knowledge is work. @stripepartners #epiconference
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Emanuela Cozzi retweeted
A big opportunity for our work emerges from the fact automation requires redesigning what is being done and how - eg. Simplification of processes #epiconference
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"Computer science is not a science by definition, because instead of understanding the terms of how something works, we tend to make the terms" Michael Littman #epiconference
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Emanuela Cozzi retweeted
hi tech folks: if you work on apps like this please fking leave the industry & re-evaluate your moral foundations. 😘
I was beginning to think Foucault’s writings on the “disciplinary society” were becoming irrelevant. But then my niece started the 5th grade. Her teachers add and subtract behavioral points in an app shared with her mom. Note that she lost a point for using the restroom today.
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Beautiful as always @usabilla
It's almost lights out, speakers on as we dive in to the #FeedbackEconomy! Getting ready for hundreds of #CX professionals to come together at the @BeursVanBerlage for #GX2019.
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Absoltely brilliant series of articles on the over abused connotations of the word "strategy". As always, the best strategy is in a flawless execution. forbes.com/sites/jeroenkraai…
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Emanuela Cozzi retweeted
The most interesting moments of my career have been in the messy gray zone, because the unknown is where all of the opportunity lies. - @aliciahatch at #WorldZ
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Myth: Trust is managed from the outside in — by controlling a firm’s external image. Reality: Trust is managed from the inside out — by running a good business. s.hbr.org/32LVbjj
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Emanuela Cozzi retweeted
Congrats to all the participants at the IATA Aviation Datathon in #Athens today! #IATAADS
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Our team is ready for the #IATADatathon in Athens! Today these #AI & #Analytics heroes face the 'Social media Sentiment Analytics in Travel' challenge. Go team! ✈💪🏻
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