This is the pathetic experience one can get. Hv spent 20k to get a watch and then not able to use it since last 5 months just because of pin band detachment issue. Not at all a customer centric approach.
Seriously bull shit service in India @FitbitSupport@fitbit
Hi, @TDhugga. Sorry for the trouble. We definitely understand how you feel about this. We would like to review your last interaction with our support team. Please provide us with your Fitbit email address and your 8-digit case number via DM. Thanks. nitter.net/messages/compose…
Hi, @AliceVonWonder. Sorry for the trouble. Definitely not the kind of experience that we wanted you to have. We would like to let you know that all your feedback is truly appreciated and we are always trying to improve our products and services.
I sent my charge 4 to in the box with all items including bracelet and you returned just the clock. What about the bracelet and the charger??? It's unbelievable your support!! How can I do to return it and get my money back???