today in sharing economy struggles: our app powered car rental lost cell service on the side of a mountain in rural California and now I live here I guess

1:21 AM · Feb 17, 2020

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it appears that although I do not have enough cell service to start up my only means of transportation I do have enough to live tweet my struggle so thanks for tuning in I will be here indefinitely
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apparently in 45 minutes to an hour a tow truck will come to move us three miles down the road where there is cell service so we can start our car the future is dumb
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passing the time reading this article about goats in the local paper
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tEcHnoLogY
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six hours, two tow trucks, and 20 calls to customer service later apparently it was a software issue and the car needed to be rebooted before we could use it @internetofshit
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ok because everyone is asking, this is @GIGCarShare, it still isn’t fixed and we are stranded three hours from home 🙃
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I can’t even express in tweets how insane this has been but we are safe! after @GIGCarShare told us to sleep in our car on the side of the road and try again in the morning we called a tow truck on our own and made it back to our Airbnb. TBD on whether I’ll be refunded for this.
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also we were able to turn the car back on somehow but now we are afraid to turn it off because it may not start again and Gig told us we used our “allotted restarts” of the car so we are on a literal endless road trip through California now
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there are worse fates but wow this has been a Big Time
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Can't believe my being stranded by the Internet of Things has gone viral, I am alive and back in the office now. I ended my Gig reservation last night and the car was gone from my street this morning - appears someone else checked it out, hope they enjoy.
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Muting this thread now, I may write about this. I also will probably use Gig Car again because I apparently value convenience over my sanity but I will never take it somewhere I cannot Uber home from again!! /fin
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fwiw I am trying to contact them and the email to report a bug to @GIGCarShare is out of service
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FWIW I really like Gig car and probably will still use it for errands around the city that cannot be done by bike (grocery shopping etc) but yeah do not drive it into the wilderness, AS A WISE WOMAN ONCE SAID, EVERY DAY IS A WINDING ROAD
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The ultimate conclusion to this saga is that we finally bought a car (first time car owners!) so I no longer have to rely on the whims of the gig economy during a global pandemic. We must name her so please send suggestions.
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